Hidden cameras reveal how big banks are upselling you (Marketplace)

Video Description

Canadians trust they're getting good financial advice from their banks — especially in these tough financial times. But a hidden camera investigation by Marketplace uncovers immense pressure on bank employees to push products and services to meet sales targets, or risk losing their jobs. Seven years after CBC first investigated the pressure to sell, bank employees say their targets are back up and customers are paying the price. #Banks #Investigation 00:00 - How banks are upselling customers 08:16 - Hidden camera: Testing financial advisors from the Big Five (TD Bank, BMO, CIBC, RBC, ScotiaBank) 17:30 - Who’s looking out for consumers? (Financial Consumer Agency of Canada and Chrystia Freeland statement) »»» Subscribe to CBC News to watch more videos: http://bit.ly/1RreYWS Connect with CBC News Online: For breaking news, video, audio and in-depth coverage: http://bit.ly/1Z0m6iX Follow CBC News on TikTok: https://bit.ly/3TnHioe Follow CBC News on Twitter: http://bit.ly/1sA5P9H Find CBC News on Facebook: http://bit.ly/1WjG36m Follow CBC News on Instagram: http://bit.ly/1Z0iE7O Subscribe to CBC News on Snapchat: https://bit.ly/3leaWsr Download the CBC News app for iOS: http://apple.co/25mpsUz Download the CBC News app for Android: http://bit.ly/1XxuozZ »»»»»»»»»»»»»»»»»» For more than 80 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians. THE BIG BANK UPSELL producers/directors JEREMY McDONALD MADELINE MCNAIR research producer KIMBERLY IVANY associate producer MICHELLE MCCANN reporter ERICA JOHNSON editor SIMON PARUBCHAK additional editing AARON TAYLOR BENNY KOSHY camera NORM ARNOLD DAVID MACINTOSH JOHN LESAVAGE RICHARD GRUNDY audio MICHAEL KENNEDY art director DAVID ABRAHAMS media management ASTORIA LUZZI social media producers AMARA MCLAUGHLIN BRITT PURDY colour correction KYLE J. SMITH sound mix DANY TREMBLAY MARIANA HUTTEN CZAPSKI project manager VICTOR KERR resource coordinators MARC CORMIER DRAGAN MARICIC news rollout producer JENNY COWLEY packaging editor BENNY KOSHY packaging producer LINDA SIBONY promo producer GREG SADLER senior producer TIFFANY FOXCROFT executive producer NELISHA VELLANI FIRST BROADCAST :March 15, 2024