[서비스 화법, 병원 CS교육] 대기 관리 잘 하는 방법 : 정중한 시간 지연 안내 - READY 기법
박강사TV | 평생고객의 법칙
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April 17, 2024
박강사TV | 평생고객의 법칙
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고객서비스 전문가 박원영 강사입니다 (기업교육 14년차) 💡한 번 고객, 평생 고객 만드는 그날까지! 고객을 이해하고 서비스를 연구합니다. 📌 박강사TV | 평생고객의 법칙은 단순한 고객 응대가 아닌, 고객과의 장기적인 관계를 구축하는 서비스 전략을 연구합니다. 서비스업에 종사하는 모든 분들과 함께 배움과 성장을 실천하며, 현장에서 바로 실천 가능한 노하우를 제공합니다. 🎓 심리학 학사, 서비스경영 석사 📚 《휴먼터치》,《유혹하는 고객 서비스》 저자 🔍 네이버에 '박원영'을 검색하면 더 많은 정보를 확인할 수 있습니다. 📌 기업 및 기관 출강 문의 WYP교육컨설팅은 고객 서비스 및 소통에 대한 전문 교육을 제공하는 컨설팅 업체입니다. 박원영 강사는 대한항공 국제선 승무원, LG디스플레이 외국인 부사장 비서로서의 오랜 서비스 현장 경험과 이론적 지식을 바탕으로 교육을 설계합니다. ✅ 서비스 경영학 전공 및 다수의 저서 집필을 통해 실질적이고 효과적인 교육 프로그램을 제공합니다. ✅ 까르띠에, 디올, 삼성전자, LG전자, SK, KT, 아시아나항공, 현대, 롯데 등 국내외 굴지 기업 및 공공기관 출강 이력으로 신뢰받는 강사입니다. ✅ 박강사의 교육은 즉시 활용 가능한 실천적 방법론과 함께, 서비스업에 대한 자긍심과 전문성을 높이는 데 초점을 맞춥니다. 출강 문의 📧 E-mail: [email protected] 📞 Tel: 070-7626-0065 📱 Mobile: 010-6359-0065 (박상민 실장) 🌐 Homepage: www.wyp.co.kr **개인 코칭/상담 및 상업적 광고/협찬은 정중히 거절합니다. 📌 저작권 안내 Copyright ⓒ 2019-2025 박강사TV | 평생고객의 법칙 All Rights Reserved. 본 채널의 모든 영상과 콘텐츠의 저작권은 박원영 강사에게 있으며, 영상 링크 공유는 가능하나 변경, 단독 게시 및 배포는 불가합니다.
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