Best Practices in Project Management: Coping with Conflict
CalSouthern BUSINESS
View ChannelAbout
CalSouthern's School of Business offers a wide variety of online business degree programs to help you grow in your career and achieve your educational goals. From the associate through the doctoral level, CalSouthern offers online business degrees with a robust curriculum that is constantly revised to meet the demands of today's rapidly evolving business landscape.
Video Description
This lecture is brought to you by the CalSouthern School of Business (http://www.calsouthern.edu/business/) in partnership with the Project Management Institute’s Orange County chapter (http://www.pmi-oc.org/). Presenters: Greta Blash and Steve Blash Description: Nothing damages a good relationship like a bad conflict. Imagine how much stronger your relationships would be if you really understood what makes people tick—when things are going well and when there is conflict and opposition. As project managers, we are often faced with difficult situations and must constantly resolve conflicts with our stakeholders or team members. Most of us are conflict averse and want to avoid them—and it’s understandable: what you think is the right way to handle a conflict may be perceived as the wrong way by the other person. When you choose to have a nice conflict, you’re applying an approach that gets you the results you seek while leaving the relationship stronger and restoring the self-worth of everyone involved. This approach also strengthens relationships by enabling individuals and teams to deploy their individual strengths while enhancing communication, trust, empathy and productive relationships. Learning Objectives: Upon completion of the lecture, participants will be able to demonstrate an understanding of: • A practical approach to managing and preventing conflicts. • A relational awareness of conflict that yields tangible results while enhancing relationships. • Ways to identify conflict triggers in oneself and others. Bios: Greta Blash is a certified Project Management Institute (PMI) PMP, PMI Agile Certified Practitioner and PMI Professional Business Analyst, and has taught project management, agile business and business analysis certification courses worldwide. She served several vice presidential roles for PMI’s Southern Nevada Chapter. She is the academic outreach liaison for PMI Region 7. Steve Blash is a senior consultant with Facilitated Methods and is a certified PMI PMP and PMI Agile Certified Practitioner. He possesses exceptional IT technical knowledge, and has extensive project management experience managing large projects. Steve is past president of PMI’s Southern Nevada Chapter. For more information about the California Southern University School of Business, please visit: http://www.calsouthern.edu/business
Project Management Must-Haves
AI-recommended products based on this video
![Kimwood Projector with Upgraded HiFi Speaker, [Built-in Apps] 1080P Mini Portable Projector Lower Noise Auto Keystone WiFi 6 Bluetooth 5.4 Ultra Short Throw Projectors for Big Screen in Small Room](https://m.media-amazon.com/images/I/710dkXvAYtL._AC_UL960_FMwebp_QL65_.jpg)
Kimwood Projector with Upgraded HiFi Speaker, [Built-in Apps] 1080P Mini Portable Projector Lower Noise Auto Keystone WiFi 6 Bluetooth 5.4 Ultra Short Throw Projectors for Big Screen in Small Room

Projector Screen with Stand, Portable Projector Screen and Stand, 60 Inch 16:9, Outdoor Projection Screen, Aluminium Frame, Lightweight and Compact, Easy Setup, Idea for Home Cinema, Backyard Party.

HLDIRECT 47 Inch Gaming Desk with LED Lights, Home Office Gamer Desk, Ergonomic Computer Table with Large Carbon Fiber Desktop, Computer Desk with Cup Holder & Headphone Hook for Home Office, Black

Zewwen Laptop Stand for Desk, Ergonomic Adjustable Foldable Computer Stand with Heat-Vent, Aluminium Alloy Laptop Riser Compatible with MacBook Air, Pro, Dell XPS, Samsung, 10”-16"

Zewwen Laptop Stand for Desk, Ergonomic Adjustable Foldable Computer Stand with Heat-Vent, Aluminium Alloy Laptop Riser Compatible with MacBook Air, Pro, Dell XPS, Samsung, 10”-16"

IMGadgets 47 x 24 Inches Height Adjustable Electric Standing Desk 2024, 5th Gen Quieter Motor Ergonomic Sit Stand Up Home Office Computer Desk with Height Memory Buttons, Display, 2 Headphone Holders

ERGOMAKER 55-inch Electric Standing Desk, Adjustable Height Stand Desk, Sit Stand Desk with Computer Workstation, Rustic Brown

BEXEVUE Standing Desk, Height Adjustable Electric Desk, 48 x 24 Inches Adjustable Desk, Small Computer Home Office Desk with Splice Board (White)

Portable Rolling Desk on Wheels Small Standing Desk Adjustable Height Desks with Wheels for Small Spaces, 32" Computer Desk with Storage Shelves for Home Office Study,Rustic

