How a $260K Mortgage Got Approved Under Her Name Without Her Knowledge

Video Description

Haley Leo banked with CIBC for over 20 years. On February 14th, she logged into her account and discovered her address had been changed to Fort Saskatchewan, Alberta—a place she’d never lived. Three unfamiliar phone numbers appeared on her profile. She immediately contacted CIBC’s fraud department. They froze her account, opened a new one, and told her everything was fixed. Eleven days later, she tried logging in again. Access denied. When she called CIBC, they told her the information had reverted back to the Alberta address—and worse: a $260,000 mortgage had been taken out under her name for a property in Fort Saskatchewan. Haley never applied for a mortgage in Alberta. She doesn’t own property there. She doesn’t live there. CIBC’s response? “No fraud or identity theft occurred. This was a processing issue.” Consumer Matters contacted the phone number listed on the altered account. A woman answered, identified herself as Haley Leo, confirmed she lives in Fort Saskatchewan, and said CIBC told her the mortgage was fraud and shut it down. Two women. Same name. Different provinces. One fraudulent mortgage. CIBC won’t explain how it happened. Haley has moved her accounts to another bank. The $260K mortgage remains part of the record. CIBC maintains no fraud occurred. 🔔 Subscribe to Crimes Beneath Silence for investigations into banking failures, identity theft, and institutional accountability gaps. 💬 How does a $260K mortgage get approved without the account holder’s knowledge? CIBC security breach unauthorized account changes mortgage taken out in my name bank processing error Fort Saskatchewan mortgage fraud CIBC customer complaints banking fraud Canada account information changed duplicate identity fraud CIBC victim story #CIBC #IdentityTheft #MortgageFraud #BankingFraud #ProcessingIssue #CanadianBanking #FraudAlert #ConsumerProtection #CrimesDocumentary #TrueCrime #Canada #canadanews #fraud #fraudexpose #USA #viral