How Razer Screws Customers | Hardware, Software, & Support Failures

Gamers Nexus August 27, 2025
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Sponsor: Lian Li Lancool 217 on Amazon https://geni.us/0dwg Hardware manufacturer Razer doesn't know what it's doing when it comes to hardware and software, it seems, with a mountain of complaints from its customers about defects and RMA issues. Razer has problems with its Blade laptop's trackpad / touchpad, crashing and BSODs, external display connectivity, and more. Its Synapse software also negatively impacts performance, and its customer support hasn't been very supportive of end users. The best way to support our work is through our store: https://store.gamersnexus.net/ Like our content? Please consider becoming our Patron to support us: http://www.patreon.com/gamersnexus Find Just Josh's videos, including his new Razer video: https://www.youtube.com/watch?v=vu_sVQdt3rU Find Jarrod's Tech here: https://www.youtube.com/@JarrodsTech TIMESTAMPS 00:00 - The Razer Problem 01:28 - Actually, A Lot of Problems 03:11 - Razer Blade Laptop Issue Reports 07:46 - Razer Synapse Destroys Performance 13:47 - External Display Defects 15:27 - Crashing and BSODs 17:26 - Warranty Failures 19:58 - Conclusion ** Please like, comment, and subscribe for more! ** Links to Amazon and Newegg are typically monetized on our channel (affiliate links) and may return a commission of sales to us from the retailer. This is unrelated to the product manufacturer. Any advertisements or sponsorships are disclosed within the video ("this video is brought to you by") and above the fold in the description. We do not ever produce paid content or "sponsored content" (meaning that the content is our idea and is not funded externally aside from whatever ad placement is in the beginning) and we do not ever charge manufacturers for coverage. Follow us in these locations for more gaming and hardware updates: t: http://www.twitter.com/gamersnexus f: http://www.facebook.com/gamersnexus w: http://www.gamersnexus.net/ Our policies, processes, and ethics statements relating to review samples, advertising, travel, errors, and more are transparently and publicly available on this page: https://gamers.nexus/ethics-statements Steve Burke: Host, Additional Writing Tim Phetdara: Editing Jimmy Thang: Writing, Research

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