How this bootstrapped provider hit $36M in revenue, with Marcus Olson

Video Description

Marcus Olson is the CEO and founder of Pliancy, a technology-enabled professional services company that helps growing startups scale their corporate IT. Marcus worked at several startups and realized that smaller companies lacked access to technology that could help them collaborate better, work faster, and communicate more effectively. He knew growth-stage companies could accelerate their missions and create meaningful change—with the right tools and the help of passionate technologists. Since launching 5 years ago, Pliancy has bootstrapped its way to $36 million in annual revenue and has over 125 employees in 7 offices across the U.S. Pliancy cultivates deep relationships based on trust, not transactions, and strives to put the human element back into IT. With a rare balance of technical knowledge, visionary ambition, and radical empathy, Marcus Olson is leading the charge into a new chapter where technologists are regarded as enablers of human potential. Part Two of this Interview: https://youtu.be/2FD85c5Nj-c/ ⏰ Story Duration: 00:00 Who is Marcus Olson 04:19 Is it intentional to not call yourself an MSP? 05:25 Tell us about Pliancy 06:34 Describe your contracts and customer relationships 08:02 How does acquisition work with no sales team? 09:22 How did you bootstrap the business? 14:41 What is your stack and how do you leverage the cloud? 17:19 How do your people spend their time? 20:24 What about standardization? I work to bring a new perspective to IT services. I regularly upload videos about the IT Services and MSP market. Get new updates on IT services and become a member of my YouTube community by subscribing. We welcome all your suggestions. If you have any ideas, please share them with me. Audience feedback helps drive the interviews and content of the channel. 📣 Please tell us what you think of this video ??? Your feedback is important! 👉👉 This channel is The Business of Tech and we suggest you subscribe to become a member of my YouTube community. ============================================== 👉 Subscribe to our channel. And press the bell🔔 icon. --------------------------------------------------------------------------------------------- ............................................................................................................... ⌚ SCHEDULE: ⌚ New Video Every Week ⌚ 👉 Don't forget to tell me your opinion in the comments below. Thank you for supporting “MSP Radio” you can follow us on the Social Media Links Below: 👉 Follow me. ❤ Facebook: https://www.facebook.com/mspradionews/ ❤ Instagram: https://www.instagram.com/mspradio/ ❤ Twitter: https://twitter.com/mspradionews/ ❤ LinkedIn: https://www.linkedin.com/company/28908079/ 🌍 Want to get the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ --------------------------------------------------------------------------------------------- 📺 Watch my previous videos 📺 🎬Weekly Show URL 🎬Weekly Show URL 🎬Learning to interact with the FBI with Special Agent in Charge Matthew J. DeSarno https://youtu.be/3ORvoWJtBeU 🎬 Implementing a system for employee fulfillment at work with James Laws https://youtu.be/OLhQr1fGkUo 🎬 A framework for delivering vCIO services with Stuart Holtby https://youtu.be/KLhNwgPxfoY --------------------------------------------------------------------------------------------- 📧 For Business Inquiries 📧 Mail: [email protected] --------------------------------------------------------------------------------------------- ⚠️ "DISCLAIMER:⚠️ This Channel DOES NOT Promote or encourage any illegal activities, all content provided by This Channel is meant for EDUCATION and ENTERTAINMENT only. We operate under an ethics statement posted at https://mspradio.com/ ⚠️ ⭐ Thanks a lot for watching this video⭐