How to be a Supercommunicator with Pulitzer-prize Winning and Best-selling Author Charles Duhigg

Video Description

The Pulitzer-prize winner and author of the transformative "Power of Habit", Charles Duhigg joins me to talk about his latest book. Supercommunicators is an exploration of the skills that allow a few of us to build authentic connection with almost anyone, all by just having conversations. He looks at the stories of some remarkable communicators, and the science behind what they do. Charles also reveals the techniques that any of us can practice to become supercommunicators ourselves. Here's a link to buy the book: https://amzn.to/3UZt0eD 00:00 - Introduction 00:32 - What is a "supercommunicator"? 02:15 - How to become a supercommunicator yourself 03:17 - What sparked the work for this book? 05:27 - How we connect (and how we don't) 07:21 - The "Three Conversations" 07:39 - The "What's This Really About" conversation 09:19 - How to ask good follow-up questions 10:55 - How to have the "What is this really about" conversation well 13:27 - The authentic CIA agent 16:13 - The "How Do We Feel" conversation 19:54 - Listening to learn, not waiting for your turn to talk 21:22 - Good conversation as a means of sales and influence 22:04 - "Supercommunicator" or "Super-listener"? 23:29 - Finding common ground by shuffling your identities 28:44 - Is "winning someone over" = convincing them to "leave their tribe"? 33:27 - How to have "hard conversations" 36:46 -Why "don't feel that way" backfires EVERY time 37:36 - Never argue with your spouse on an empty stomach 39:01 - How important is the sense of control for good relationships 40:35 - Practical tips for having the difficult conversations 42:39 - What impact do you want this book to make? 44:25 - Being a supercommunicator is natural for us