How to Build a Work Order Ticketing System in Softr & SmartSuite
Layla at ProcessDriven
View ChannelAbout
Take the FREE operations audit: https://go.processdriven.co/3LH3kRj Subscribe for weekly videos on defining team workflows, business systems, and procedures. FREQUENTLY ASKED QUESTIONS: πββοΈ Who is that gal in the videos? That would be me, Layla Pomper. Hi! I founded ProcessDriven back in 2018 and have built a team around a desire to make process-building approachable for teams like yours. We've since trained over 3K clients! π How does this channel make money? Shrewd question! The main way I justify investing dozens of hours in each of these videos is through the products and services my team and I offer on our website. We also generate smaller amounts of revenue from affiliate links and sponsorships. We require full editorial control of sponsorships, so you can trust that all opinions you see are our own! π€ How can I work with Team #ProcessDriven? Use the links below!
Latest Posts
Video Description
π Want to try Softr for yourself? Use our affiliate link to get a 3-month free trial of the Professional plan! Simply apply the coupon code PROCESSDRIVEN_3MONTHS at checkout: https://softrplatformsgmbh.partnerlinks.io/ky6new Make sure to select the monthly Professional planβthe coupon will automatically apply a $167 discount for three months, bringing the cost down to $0. π π Want to try SmartSuite for yourself? Use our affiliate link to show us your support: https://partners.smartsuite.com/20240523-mg-e354-ss-softr-3 Tired of losing track of physical work orders? π Upgrade to a digital ticketing system with SmartSuite + Softr! In this video, Layla demonstrates how to replace paperwork orders, streamline processes, and manage tasks efficiently. Don't forget to grab your free trial of SmartSuite and Softr up above! Prefer to read along? Read the blog here: https://processdriven.co/smartsuite/advanced-smartsuite/work-order-ticketing-system/?utm_source=yt&utm_medium=organic&utm_campaign=mg-e354&utm_content=20240523-softr-3 Videos & resources mentioned in this episode: π Try Softr for free! https://softrplatformsgmbh.partnerlinks.io/ky6new π Try SmartSuite for free! https://partners.smartsuite.com/20240523-mg-e354-ss-softr-3 π Check out the Create Your Own Customer Portal with SmartSuite + Softr video - https://processdriven.co/smartsuite/advanced-smartsuite/customer-portal-in-smartsuite/?utm_source=yt&utm_medium=organic&utm_campaign=mg-e354&utm_content=20240523-softr-3 π Want to learn the basics of SmartSuite? Check out our mini-course! https://processdriven.co/services/smartsuite/?utm_source=yt&utm_medium=organic&utm_campaign=mg-e354&utm_content=20240523-softr-3 Here's what this video covers: 00:00 Introduction 04:57 How can I unlock the power of SmartSuite and Softr? 05:35 Step 1: How can I replace offline work orders? 07:57 Step 2: How do I determine what information I need to add to my software based on my work order? 11:35 How do I start moving my physical work order into the software? 13:43 What is a linked record in SmartSuite? 15:50 Step 3: What are the two phases for adding people and information into SmartSuite? 18:15 Step 4: How do I take the ticketing system and use it to track orders internally? 19:16 What is a no-code app builder? 22:33 Step 5: How can I get started with a no-code app builder? 24:00 Step 6: How can we allow customers to self-manage work orders? 24:53 Step 7: How do we build out the Softr app? 29:45 How do I get SmartSuite in dark mode? 30:27 Step 8: How do I give my team access to SmartSuite and Softr? [ RESOURCES ] π Subscribe to get new content, freebies, and tips directly in your inbox: https://processdriven.co/email?utm_source=yt&utm_medium=organic&utm_campaign=mg-e354&utm_content=20240523-softr-3 π Watch my FREE training here to understand #ProcessDriven framework for systemizing business: https://processdriven.co/blueprint?utm_source=yt&utm_medium=organic&utm_campaign=mg-e354&utm_content=20240523-softr-3 π Want to steal our gear/setup/software stack? https://processdriven.co/gear?utm_source=yt&utm_medium=organic&utm_campaign=mg-e354&utm_content=20240523-softr-3 [ WORK WITH ME ] π₯ Want to get your systems & processes in order? Join my signature program, ProcessDriven Foundationsβ’ at: https://processdriven.co/services/membership?utm_source=yt&utm_medium=organic&utm_campaign=mg-e354&utm_content=20240523-softr-3 π₯ Learn SmartSuite basics with my beginner course: https://processdriven.co/services/smartsuite?utm_source=yt&utm_medium=organic&utm_campaign=mg-e354&utm_content=20240523-softr-3 π₯ Learn ClickUp basics with my beginner course: https://processdriven.co/services/mini?utm_source=yt&utm_medium=organic&utm_campaign=mg-e354&utm_content=20240523-softr-3 π₯ Interested in becoming a Sponsor for the ProcessDriven YouTube channel? Reach out directly at: https://processdriven.co/sponsor?utm_source=yt&utm_medium=organic&utm_campaign=mg-e354&utm_content=20240523-softr-3 [ DISCLAIMERS ] Content we publish is sharing information based on our own experience and opinions. We're not your business coach, lawyer, or advisor in any way. We encourage you to do your own research and find a way to Enjoy the Process with your own style and due diligence! You may notice how our content often includes affiliate links or sponsored content. ProcessDriven may receive compensation for this type of content, which supports the work we do at no cost to you. For details, visit https://processdriven.co/terms?utm_source=yt&utm_medium=organic&utm_campaign=mg-e354&utm_content=20240523-softr-3 #processdriven #softr #smartsuite #workmanagement
Upgrade Your Everyday
AI-recommended products based on this video

Kasa Smart Outdoor Smart Plug by TP-Link (KP400) - Smart WiFi Outlet with 2 Sockets, IP64 Waterproof, Works with Alexa and Google Home, 2.4GHz WiFi Required, No Hub Required, Sunset & Sunrise Offset

Wireless Earbuds, Sports Bluetooth Headphones, 80Hrs Playtime Ear Buds with LED Power Display, Noise Canceling Headset, IPX7 Waterproof Earphones for Workout/Running(Black)

Wireless Earbuds, Bluetooth 5.4 Headphones HiFi Stereo with 4 HD Mic, 50H Playtime Bluetooth Earbuds with LED Display, IPX7 Waterproof Wireless Earphones, Touch Control Ear Buds,USB-C White

Wireless Earbuds, Bluetooth Ear Buds 5.4 Mini HiFi Stereo with 4 ENC Noise Cancelling Mics Wireless Headphones, in Ear Earphones 40H IP7 Waterproof, USB C, Bluetooth Earbuds for Sports, Gym, Rose

soundcore P31i by Anker, Real-Time Adaptive Noise Cancelling, Hi-Res Sound, Translation Earbuds, 50H Playtime, Wireless Earbuds, Bluetooth Earphones, Spatial Audio, Fast Charging, IP55 ClimatePartner certified

Brita Stainless Steel Premium Filtering Water Bottle, BPA-Free, Reusable, Insulated, Replaces 300 Plastic Water Bottles, Filter Lasts 2 Months or 40 Gallons, Includes 1 Filter, Carbon - 20 oz.

Simple Modern Filtered Water Bottle | Insulated Stainless-Steel Carbon Filter Travel Water Bottles | Reusable for Clean Drinking Water On The Go | 24oz, Sea Glass Sage

FITVII Health & Fitness Tracker (Answer/Make Calls), Smart Watch with 24/7 Heart Rate and Blood Pressure, Sleep Tracking Monitor, 120+ Sport Mode Activity Tracker

AYATAHA AYATAHA Smart Watch for Kids, Smartwatch Fitness Tracker for Boys Girls, Children's Activity Watch 37 Sports Modes SMS Notification, HD Full Touchscreen IP67 Waterproof, Blue

Iaret Iaret Smart Watch for Women, 1.83" HD Fitness Tracker with 4 Bands, Answer/Make Calls, Heart Rate/Sleep/SpO2/Step Tracking, 100+ Sport Modes, Android/iPhone Compatible Gift (Rose Gold)

Smart Watch for Men Women 1.8" Fitness Tracker, Bluetooth Call, DIY Dial, Heart Rate Sleep Blood Oxygen Monitor, 100+ Sports Modes, IP68 Waterproof Smartwatch for Android iPhone, Alexa Built-in

Hand Warmers 2 Pack, 14000mAh Rechargeable Hand Warmers, Electric Hand Warmer Reusable, Portable Power Bank USB Hand Warmers 4 Levels 8 Heating, Gifts for Raynauds Ski Golf Camping

Hand Warmers Rechargeable, 10000mAh Electric Heated Gloves Power Bank Portable Graphene Handwarmers Pouch with 3 Levels & Double-Sided Heating for Hunting Camping Golf Xmas Gifts for Women Men Kids

2Pack Rechargeable Hand Warmer, 8000mAh Electric Hand Warmer Power Bank, Portable USB-C Hand Warmer for Pocket, Reusable Hand Warmer Up to 8 hrs Each, Warm Gift for Men Women, for Hunting, Camping

GTOCE Portable Charger,40000mAh Power Bank with 22.5W Fast Charging LED Digital Display Battery Pack with 6 Outputs 2 Inputs, Type C Powerbank Portable Charger for iPhone 16 pro Samsung AirPods,Black

YMZ Smart Watch for Men Women, IP68 Waterproof, Bluetooth Calling, Fitness Tracker, Sleep Monitoring, 1.85'' DIY Dial, AI Built-in, 100+ Sports Modes, 7 Days Battery, Compatible with Android & iPhones

Smart Watch for Men Women 1.8" Fitness Tracker, Bluetooth Call, DIY Dial, Heart Rate Sleep Blood Oxygen Monitor, 100+ Sports Modes, IP68 Waterproof Smartwatch for Android iPhone, Alexa Built-in

Smart Watch for Men Women with Bluetooth Call, Alexa Built-in, Heart Rate & Sleep Monitor, 1.83" DIY Dial Fitness Watch with 100+ Sport Modes, IP68 Waterproof, Compatible with Android iOS

Smart Watch for Men Women with Bluetooth Call, Alexa Built-in, Heart Rate & Sleep Monitor, 1.83" DIY Dial Fitness Watch with 100+ Sport Modes, IP68 Waterproof, Compatible with Android iOS

Hydroponics Growing System Indoor Garden - Herb Garden with Grow Light, 15 Pods Stainless Steel Indoor Garden Kit, Auto Timer, Gardening Gift for All Ages

Umbra Triflora Hanging Planter for Window, Indoor Herb Garden, Set of 5, White/Black

Large Hydroponics Growing System 14 Pods, Indoor Herb Garden with LED Grow Light, 5L Water Tank, Hydroponic Grow Kit with 3 Auto-Timers, Rotatable Light Panel and Child Lock for Home School Gardening

Hanging Planter Hanging Plant Holder, 6 Inch 4 Indoor Plant Pots, Wall/Window Plant Hanger Indoor Herb Garden

Ninja Air Fryer Pro 5-in-1, 5 QT Capacity, Air Fry, Bake, Roast, Reheat, and Dehydrate, Air Crisp Technology, Nonstick Basket & Crisper Plate, Grey, AF142C

Glass Oil Sprayer for Cooking, 180ml Olive Oil Sprayer Bottle with Brush, Olive Oil Spray Mister, Kitchen Gadgets Accessories for Air Fryer, Canola Oil Spritzer (GREY)

Hi.FANCY Portable Laptop Stand with Dual Cooling Fans for 14-17inch Laptops, Grey, 23.5 x 25.9 x 0.95cm

Laptop Stand for Desk, Adjustable Laptop Riser ABS+Silicone Foldable Portable Laptop Holder, Ventilated Cooling Notebook Stand for 10-15.6β Laptops,Tablet-Black

JETech 5 in 1 Case for Samsung Galaxy S25 Ultra 5G with 2-Pack Each Tempered Glass Screen Protector and Camera Lens Protector, Non-Yellowing Shockproof Bumper Phone Cover (Clear)

TAURI for iPhone 17 Pro Max Case 6.9" with 1-Pack Screen Protector, Camera Lens Full Protection, Military-Grade Protection, Shockproof Transparent Back Bumper Phone Cover - Clear Global Recycled Standard

TAURI for iPhone 17 Pro Case 6.3" with 1-Pack Screen Protector, Camera Lens Full Protection, Military-Grade Protection, Shockproof Transparent Back Bumper Phone Cover - Clear Global Recycled Standard

JOINPAYA 1Set Rechargeable Hand Warmer Hand Heater for Winter Heating Levels Compact

Shakven Rechargeable Hand Warmer | Cute Comfortable Portable Hand Warmers,Ergonomic Adjustable Energy-Efficient Small Heater for Travel, Outdoor, Winter

OCOOPA IP45 Waterproof Hand Warmer Rechargeable, Up to 15hrs Heat,10000mAh Durable Quick Charge Electric Hand Heater, PD Compatible, 3 Levels for Outdoors, Heavy Duty, H01-PD PRO




