How to Give Feedback—Especially When You’re Dreading it | Christine vs. Work

Harvard Business Review June 1, 2021
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At Harvard Business Review, we believe in management. If the world’s organizations and institutions were run more effectively, if our leaders made better decisions, if people worked more productively, we believe that all of us — employees, bosses, customers, our families, and the people our businesses affect — would be better off. We try to arm our readers with ideas that help them become smarter, more creative, and more courageous in their work. We encourage comments, critiques, and questions. We expect our community to be a safe space for respectful, constructive, and thought-provoking discussion. We reserve the right to remove or turn off comments at our discretion. We do not tolerate bullying, name-calling, or abusive language related to identity, including race, gender, ethnicity, religion, sexuality, age, or region; spam; copyright violation; extreme profanity; or pornography. We may also remove content that is overly promotional or off topic.

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𝙎𝙪𝙗𝙨𝙘𝙧𝙞𝙗𝙚 𝙩𝙤 𝘼𝙨𝙘𝙚𝙣𝙙 𝙩𝙤𝙙𝙖𝙮! ✨ https://www.youtube.com/c/HBRAscend ✨ Giving feedback can be tricky and awkward, especially if you’re conflict averse. How do you give feedback that’s empathetic yet effective? Giving feedback, especially if it’s constructive, can be difficult and agonizing to deliver. One extreme is to brush concerns under the rug and wait until the very last minute, with potentially disastrous results. The other extreme is to come across as blunt or judgemental—which can unintentionally create a defensive, disagreeable relationship. That said, the “gift of feedback” is one of the most valuable ways to help others improve and grow in their role and career. If done correctly, giving quality and effective feedback creates real, positive change. It pays to deliver feedback with clarity and empathy. In this episode, Innovation Editor Christine Liu turns to Liane Davey, author of “The Good Fight”, for answers on how to give critical feedback at work, and how to practice getting better at these tough conversations. We’d love to hear from you! Tell us about your content preferences in our 10-minute survey: https://hbp.az1.qualtrics.com/jfe/form/SV_2ldQ5v6xeoxKHrM?source=social_youtube Learn more about Liane Davey: http://www.lianedavey.com 00:00 You knew this episode was coming. 02:09 Common Mistakes When Giving Feedback 03:15 What if we just don't give feedback? 04:02 The Recipe for Useful Feedback 06:58 What if they don't agree with the feedback? 08:03 Queue the practice montage! 08:41 Let's do it for real now. 09:49 Feedback on the Feedback #feedback #communication #management Follow us: https://hbr.org/ascend https://www.linkedin.com/showcase/hbr-ascend/ https://www.facebook.com/hbrascend/ https://twitter.com/HBRAscend https://www.instagram.com/hbrascend/?hl=en

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