What New AI Skills Every HR Leaders Needs in 2025

HR Leaders - Shaping the future of work. February 23, 2025
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In this episode of the HR Leaders Podcast, we welcome Stuart Martin, Director of Global People Operations and Services at Lloyds Banking Group, to discuss the role of AI in reimagining work and transforming HR operations. Stuart dives into how generative AI is reshaping employee experiences, automating tasks, and addressing skill shortages. He also highlights the importance of creating scalable, agile systems to enhance productivity and personalization in the workplace. 🙏‍ Thanks you to our series partner - Deel. Ready to streamline how you manage your global workforce? Book a demo today and see how Deel can help improve your HR processes: https://www.deel.com/?utm_medium=podcast&utm_source=hrleaders&utm_campaign=emea-t1a-gb_aware_branding_hrleaders_podcast_hr-hrleaders-h125_all_all&utm_content=aware_all_podcast_hr-midroll-h125script_en 👉 Subscribe to HR Leaders: http://bit.ly/2wFkCEq 🎙️ Listen on your favourite platform: https://art19.com/shows/hr-leaders-podcast 👤 Follow Chris on LinkedIn: https://www.linkedin.com/in/chrisraineyhr/ Episode highlights 00:00 - Intro 02:05 - Stuart’s background and role 06:12 - Is AI going to take our jobs? 10:00 - Creativity and AI 14:51 - The transformative change AI will bring to the world 17:20 - Lloyd’s generative AI service for employees 23:22 - Up-skilling the existing workforce 25:32 - AI agents 29:22 - Co-designing with AI agent ‘Service Now’ 31:03 - The importance of an AI committee 35:01 - Functions of Lloyds Gen AI service 38:55 - Context is key with Gen AI 44:06 - What is Agentic AI? 48:48 - What HR functions will be eliminated as a result of AI 53:59 - Outro About HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society.

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