Cellphone Bill Secrets: How to Get a Better Plan (CBC Marketplace)

CBC News February 12, 2016
Video Thumbnail

About

As Canada's national public news and information service, the CBC is committed to a set of values that include accuracy, fairness, balance, impartiality and integrity. Since the 1930s, CBC News services have kept Canadians at home and abroad informed about their communities, their country and the world. CBC/Radio-Canada is the country’s largest news organization, employing several hundred journalists in Canada and around the globe. Our stories appear on CBC Television, CBC Radio, the CBC News Network, CBCNews.ca and other digital platforms.

Video Description

Canadians are charged some of the highest prices in the world for cell phone service. And when we have a problem, it’s often tough to get it solved. We help three Canadians who are tired navigating customer service options and waiting forever on hold. For more: http://www.cbc.ca/marketplace/episodes/2015-2016/cellphones Get our newsletter http://cbc.ca/marketplace/watchdog Facebook: http://facebook.com/cbcmarketplace Twitter: http://twitter.com/cbcmarketplace Instagram: http://instagram.com/cbcmarketplace »»» Subscribe to CBC News to watch more videos: https://www.youtube.com/user/cbcnews?sub_confirmation=1 Connect with CBC News Online: For breaking news, video, audio and in-depth coverage: http://www.cbcnews.ca Find CBC News on Facebook: https://www.facebook.com/cbcnews Follow CBC News on Twitter: https://twitter.com/cbcnews For breaking news on Twitter: https://twitter.com/CBCAlerts Follow CBC News on Google+: https://plus.google.com/+CBCNews/posts Follow CBC News on Instagram: http://instagram.com/cbcnews Follow CBC News on Pinterest: https://www.pinterest.com/cbcnews// Follow CBC News on Tumblr: http://cbcnews.tumblr.com »»»»»»»»»»»»»»»»»» For more than 75 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians.

You May Also Like

Optimize Your Plan with These Phones

AI-recommended products based on this video

Loading...
VOLTME Portable Charger, Slim 10000mAh 5V/3A Power Bank, USB C in&Out High-Speed Charging Battery Pack, Travel Essentials Dual Output Compatible with iPhone 16 15 14 13 12 Samsung Google iPad etc

VOLTME Portable Charger, Slim 10000mAh 5V/3A Power Bank, USB C in&Out High-Speed Charging Battery Pack, Travel Essentials Dual Output Compatible with iPhone 16 15 14 13 12 Samsung Google iPad etc

(51)
19.99
PrimeFREE delivery Saturday, June 14 on orders shipped by Amazon over $35
Loading...
iPhone Charger Cord [MFi Certified] 3Pack 0.9M Lighting Cable Power Delivery Charging Cord Compatible with iPhone 14 13 13 Pro Max 12 12 Pro Max 11 XS XR X 8 iPad,White

iPhone Charger Cord [MFi Certified] 3Pack 0.9M Lighting Cable Power Delivery Charging Cord Compatible with iPhone 14 13 13 Pro Max 12 12 Pro Max 11 XS XR X 8 iPad,White

(4,813)
7.99
PrimeFREE delivery Saturday, June 14 on orders shipped by Amazon over $35
Loading...
Kaistyle for Magsafe Car Mount【20 Strong Magnets】 Magnetic Phone Holder for Car Phone Holder Mount Dash Cell Phone Holders for Your Car Accessories for Women Men for iPhone 17 Pro Max 16 15 14 13 12 ClimatePartner certified
Best Seller

Kaistyle for Magsafe Car Mount【20 Strong Magnets】 Magnetic Phone Holder for Car Phone Holder Mount Dash Cell Phone Holders for Your Car Accessories for Women Men for iPhone 17 Pro Max 16 15 14 13 12 ClimatePartner certified

(16,688)
$9.99
FREE delivery Sun, Sep 21 on $35 of items shipped by Amazon
10K+ bought in past month
Loading...
Car Phone Holder for Magsafe [78+LBS Strongest Suction & 2400gf Magnetic] 360° Adjustable Car Phone Mount, Phone Holders for Your Car for iPhone 17 Pro Max 16 15 14 13 12 Air Plus (Carbon Fiber) Global Recycled Standard
Best Seller

Car Phone Holder for Magsafe [78+LBS Strongest Suction & 2400gf Magnetic] 360° Adjustable Car Phone Mount, Phone Holders for Your Car for iPhone 17 Pro Max 16 15 14 13 12 Air Plus (Carbon Fiber) Global Recycled Standard

(10,765)
$26.99$26.45
FREE delivery Fri, Oct 3 on $35 of items shipped by Amazon
10K+ bought in past month
Loading...
USB C Car Charger, 3-Port 67W Dual USB-C & USB-A Car Power Adapter PD/QC Fast Charging Cigarette Lighter for iPhone 17/16/15/14/13/12/11 Pro Max, iPad, Samsung Galaxy S25 S24/S23/S22, Pixel, Android

USB C Car Charger, 3-Port 67W Dual USB-C & USB-A Car Power Adapter PD/QC Fast Charging Cigarette Lighter for iPhone 17/16/15/14/13/12/11 Pro Max, iPad, Samsung Galaxy S25 S24/S23/S22, Pixel, Android

(5,196)
$9.89
FREE delivery Sun, Sep 21 on $35 of items shipped by Amazon
10K+ bought in past month
Loading...
Megoo 14" Laptop Sleeve Case for Surface Laptop 7/6/5/4/Studio, Surface Book, Samsung Galaxy Tab S9/S8, Shockproof Water-Resistant Carry Pouch Bag for 13.5"-14.6" Notebook Computers(Light Gray)

Megoo 14" Laptop Sleeve Case for Surface Laptop 7/6/5/4/Studio, Surface Book, Samsung Galaxy Tab S9/S8, Shockproof Water-Resistant Carry Pouch Bag for 13.5"-14.6" Notebook Computers(Light Gray)

(1)
11.89
PrimeFREE delivery Saturday, June 14 on orders shipped by Amazon over $35
Loading...
SAMSUNG Galaxy Watch Ultra 47mm LTE AI Smartwatch Bundle w/ 25W Power Adapter, Energy Score, Wellness Tips, Heart Rate Tracking, Sleep Monitor, Fitness Tracker, GPS, 2024,Titanium Silver

SAMSUNG Galaxy Watch Ultra 47mm LTE AI Smartwatch Bundle w/ 25W Power Adapter, Energy Score, Wellness Tips, Heart Rate Tracking, Sleep Monitor, Fitness Tracker, GPS, 2024,Titanium Silver

(3)
$411.98
Delivery Wednesday, June 11.
Loading...
VOLTME Portable Charger, Slim 10000mAh 5V/3A Power Bank, USB C in&Out High-Speed Charging Battery Pack, Travel Essentials Dual Output Compatible with iPhone 16 15 14 13 12 Samsung Google iPad etc

VOLTME Portable Charger, Slim 10000mAh 5V/3A Power Bank, USB C in&Out High-Speed Charging Battery Pack, Travel Essentials Dual Output Compatible with iPhone 16 15 14 13 12 Samsung Google iPad etc

(51)
19.99
PrimeFREE delivery Saturday, June 14 on orders shipped by Amazon over $35
Loading...
SmallRig Wireless Follow Focus Kit (Lite) with Handwheel Controller & Receiver Motor, A/B Stops & 15mm Rod Clamp, Compact Design, Widely Compatible with Cinema and Zoom Lenses with High Damping - 4296

SmallRig Wireless Follow Focus Kit (Lite) with Handwheel Controller & Receiver Motor, A/B Stops & 15mm Rod Clamp, Compact Design, Widely Compatible with Cinema and Zoom Lenses with High Damping - 4296

(69)
169.99
PrimeFREE delivery Saturday, June 14
100+ bought in past month
Loading...
Steelite 13.2” Electric Lawn Mower for Small Yards - 2-in-1 Compact, Lightweight Brushless Motor, 21V 4.0Ah Battery & Charger Included, Green

Steelite 13.2” Electric Lawn Mower for Small Yards - 2-in-1 Compact, Lightweight Brushless Motor, 21V 4.0Ah Battery & Charger Included, Green

(113)
139.99
FREE delivery June 13 - 16. Details
100+ bought in past month
Loading...
Ailun 3 Pack for iPhone 17 Pro Max Privacy Screen Protector [6.9 inch] with installation frame, Anti Spy Private Tempered Glass Anti-Scratch Case Friendly Global Recycled Standard

Ailun 3 Pack for iPhone 17 Pro Max Privacy Screen Protector [6.9 inch] with installation frame, Anti Spy Private Tempered Glass Anti-Scratch Case Friendly Global Recycled Standard

(154,951)
$6.78
FREE delivery Tue, Nov 25 on $35 of items shipped by Amazon
10K+ bought in past month
Loading...
FNTCASE for iPhone 17 Pro-Max Case: Clear Magnetic Phone Cases with Screen Protector Compatible with Magsafe Slim Anti Yellowing Rugged Shockproof Protective Transparent Cell Cover (A-Clear) Recycled Claim Standard Blended

FNTCASE for iPhone 17 Pro-Max Case: Clear Magnetic Phone Cases with Screen Protector Compatible with Magsafe Slim Anti Yellowing Rugged Shockproof Protective Transparent Cell Cover (A-Clear) Recycled Claim Standard Blended

(0)
$3.95
FREE delivery Wed, Nov 19 on $35 of items shipped by Amazon
10K+ bought in past month
Loading...
Ailun 3 Pack Screen Protector for iPhone 17 Pro Max [6.9 inch] with Installation Frame, Tempered Glass, Sensor Protection, Dynamic Island Compatible, Case Friendly Global Recycled Standard

Ailun 3 Pack Screen Protector for iPhone 17 Pro Max [6.9 inch] with Installation Frame, Tempered Glass, Sensor Protection, Dynamic Island Compatible, Case Friendly Global Recycled Standard

(1,103,369)
$6.98
FREE delivery Sun, Dec 28 on $35 of items shipped by Amazon
10K+ bought in past month
Loading...
TOCOL for iPhone 17 Pro Case, Full Camera Protection, Built-in Magnetic Ring, Compatible with Magsafe Charger, Drop Protection, Translucent Matte Phone Case for iPhone 17 Pro 6.3 inch (Black) Global Recycled Standard
Best Seller

TOCOL for iPhone 17 Pro Case, Full Camera Protection, Built-in Magnetic Ring, Compatible with Magsafe Charger, Drop Protection, Translucent Matte Phone Case for iPhone 17 Pro 6.3 inch (Black) Global Recycled Standard

(23,902)
$9.99
FREE delivery Mon, Sep 29 on $35 of items shipped by Amazon
New on Amazon in past month
Loading...
ESR for iPhone 17 Pro Max Case, Camera Control, Compatible with MagSafe, Shockproof Military-Grade Protection, Magnetic Phone Case for iPhone 17 Pro Max, Classic Hybrid Case, Clear Carbonfree Certified

ESR for iPhone 17 Pro Max Case, Camera Control, Compatible with MagSafe, Shockproof Military-Grade Protection, Magnetic Phone Case for iPhone 17 Pro Max, Classic Hybrid Case, Clear Carbonfree Certified

(127,198)
$8.49
FREE delivery Fri, Oct 3 on $35 of items shipped by Amazon
10K+ bought in past month
Loading...
DUEDUE Magnetic Case Compatible with iPhone 16e Case,Glitter iPhone 16e Phone Case MagSafe Shining Bling Slim Shockproof Women Girl Protective Cover for iPhone 16e,Pink/Blue

DUEDUE Magnetic Case Compatible with iPhone 16e Case,Glitter iPhone 16e Phone Case MagSafe Shining Bling Slim Shockproof Women Girl Protective Cover for iPhone 16e,Pink/Blue

(7)
Loading...
FNTCASE for iPhone 17 Pro-Max Case: Clear Magnetic Phone Cases with Screen Protector Compatible with Magsafe Slim Anti Yellowing Rugged Shockproof Protective Transparent Cell Cover (A-Clear) Recycled Claim Standard Blended

FNTCASE for iPhone 17 Pro-Max Case: Clear Magnetic Phone Cases with Screen Protector Compatible with Magsafe Slim Anti Yellowing Rugged Shockproof Protective Transparent Cell Cover (A-Clear) Recycled Claim Standard Blended

(0)
$3.95
FREE delivery Wed, Nov 19 on $35 of items shipped by Amazon
10K+ bought in past month
Loading...
Ailun 3 Pack for iPhone 17 Pro Max Privacy Screen Protector [6.9 inch] with installation frame, Anti Spy Private Tempered Glass Anti-Scratch Case Friendly Global Recycled Standard

Ailun 3 Pack for iPhone 17 Pro Max Privacy Screen Protector [6.9 inch] with installation frame, Anti Spy Private Tempered Glass Anti-Scratch Case Friendly Global Recycled Standard

(154,951)
$6.78
FREE delivery Tue, Nov 25 on $35 of items shipped by Amazon
10K+ bought in past month
Loading...
FNTCASE for iPhone 17 Pro-Max Case: Clear Magnetic Phone Cases with Screen Protector Compatible with Magsafe Slim Anti Yellowing Rugged Shockproof Protective Transparent Cell Cover (A-Clear) Recycled Claim Standard Blended

FNTCASE for iPhone 17 Pro-Max Case: Clear Magnetic Phone Cases with Screen Protector Compatible with Magsafe Slim Anti Yellowing Rugged Shockproof Protective Transparent Cell Cover (A-Clear) Recycled Claim Standard Blended

(0)
$3.95
FREE delivery Wed, Nov 19 on $35 of items shipped by Amazon
10K+ bought in past month
Loading...
Ailun 3 Pack Screen Protector for iPhone 17 Pro Max [6.9 inch] with Installation Frame, Tempered Glass, Sensor Protection, Dynamic Island Compatible, Case Friendly Global Recycled Standard

Ailun 3 Pack Screen Protector for iPhone 17 Pro Max [6.9 inch] with Installation Frame, Tempered Glass, Sensor Protection, Dynamic Island Compatible, Case Friendly Global Recycled Standard

(1,103,369)
$6.98
FREE delivery Sun, Dec 28 on $35 of items shipped by Amazon
10K+ bought in past month
Loading...
PEHAEL 3+3Pack for iPhone 17 Pro Max Privacy Screen Protector with Camera Lens Protector Full Coverage Anti-Spy Tempered Glass Film 9H Hardness Easy Installation Bubble Free [6.9 inch]

PEHAEL 3+3Pack for iPhone 17 Pro Max Privacy Screen Protector with Camera Lens Protector Full Coverage Anti-Spy Tempered Glass Film 9H Hardness Easy Installation Bubble Free [6.9 inch]

(151,641)
$7.99$6.39
FREE delivery Mon, Sep 29 on $35 of items shipped by Amazon
New on Amazon in past month