Top Chipotle Exec. Reveals The Secret To Their Corporate Culture

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If you enjoyed this video, please like and subscribe! It helps the channel grow and allows us to make more. Thank you! https://greatleadership.substack.com/p/scott-boatwright-chipotle-great-leadership ---------------------------------------------- As a leader, how do you make sure your employees can thrive and contribute their best to the organization's growth and success? Implementing a zero-tolerance policy for employee wellness checks and establishing clear roles within the organization has been a transformative approach for Chipotle under Chief Restaurant Officer Scott Boatwright's leadership. By enforcing a zero-tolerance stance on wellness checks, Chipotle ensures the health and safety of its workforce and customers, demonstrating an unwavering commitment to employee well-being. Learn more about it here: BOOKMARKS: 0:00 – Intro 3:23 -- Introduction of Scott Boatwright 3:47 -- Background information about Chipotle, its history, and growth 5:13 -- Expansion of Chipotle across North America and Western Europe 6:37 -- Chipotle's stock price and its transformation 7:49 -- Scott talks about the state of Chipotle when he joined and the changes he implemented 9:34 -- Explanation of the new systems, standards, and processes Scott put in place 11:07 -- The complexity of Chipotle's operations 12:03 -- Chipotle's unique challenges due to its commitment to freshness 13:57 -- Chipotle's food quality compared to other restaurants 15:40 -- New policies and practices Scott implemented to improve food safety 16:47 -- Importance of role clarity and accountability in the organization 17:58 -- Introduction of a zero-tolerance policy around the wellness check and provision of paid sick time 20:54 -- Implementation of digital HACCP for temperature checks and third-party food safety audits 22:31 -- The difference between responsibility and accountability 23:45 -- The high turnover rate in the restaurant industry and strategies for attracting and retaining talent 25:35 -- Chipotle's strong economic model and industry-leading benefits 33:26 -- Chipotles leadership development 34:44 -- Strategic investments 40:41 -- Chipotle’s investment in technology 43:04 -- AI data and actionable insights 46:17 -- Employment strategy 48:10 -- Scott’s changes he implemented 50:02 – Things to checkout and Closing #LeadingWithVulnerability #leadership #employeewellbeing #futureofwork #vulnerability -------------------------------------------------- Jacob Morgan is a keynote speaker, best-selling author, and futurist. He explores how the world of work is changing, what the future of work is going to look like, and we need to do to prepare. To work with Jacob or have him speak at your event visit TheFutureOrganization.com