Undercover Customer: How do headphone brands handle repairs?

Video Description

Ever wonder how well a manufacturer would handle after-sales support when your headphone breaks? So did DMS, so he went undercover to find out how well companies would do when he goes undercover as a second-hand owner of a broken headphone. Support us by buying headphones at https://headphones.com Headphone Power Calculator: https://headphones.com/pages/headphones-power-calculator Read more headphone, IEM, amp, and DAC Reviews: https://Headphones.com/TheAudioFiles Our Editorial Policy: https://Headphones.com/TheAudioFiles/About Join our Discord server: https://go.headphones.com/discord How to read the new measurements: https://www.youtube.com/watch?v=QWS-hIzI1KU The 10 stages of headphone measurements https://youtu.be/LrIoNMeo_GI Sound quality in headphones explained: https://youtu.be/Km2DNLbB-6o?si=DkKz5tAnv42Tg9FF 00:00 - Intro 00:59 - Grado 01:14 - Audio-Technica 01:30 - Beyerdynamic 02:02 - Dan Clark Audio 02:15 - Final Audio 02:39 - Focal 03:04 - Meze 03:56 - Hifiman 04:17 - HEDD 05:04 - Sennheiser 05:44 - Moondrop 05:58 - Conclusion